Getting Started

Welcome to Cubby! This guide will help you create your account and get set up based on your role.

There are three primary ways a user may join Cubby:

1. A Daycare Center Owner registering their business

2. A Daycare Employee being added by a manager

3. A Parent enrolling their child in a daycare

1. Daycare Center Owners

Daycare organizations and locations require manual registration.

📩 To get started: Contact the Cubby team to begin the onboarding process for your business. Once approved, your organization and its locations will be added to Cubby, and you will receive login credentials.

2. Daycare Employees

Employees are invited by a manager at their daycare location.

Steps to join as an employee:

1. A manager creates a new employee record from the Employee Contact Screen.

   • The manager will select your role type (Assistant, Instructor, or Management).

   • Payroll and scheduling options may also be configured at this time.

2. Once saved, you will receive an invitation email at the address provided.

3. Open the email and click Claim Account.

   • This will open the Cubby mobile app.

4. Enter your verification code.

5. Press Submit.

✅ Once verified, you’ll be redirected into the app with access to your assigned role features.

3. Parents & Families

Parents may join Cubby in two ways:

a) Parent-Initiated Signup

1. Download the Cubby Daycare mobile app from the iOS App Store or Google Play store.

2. Tap Signup For Free Today! and follow the prompts.

3. Select your daycare’s organization and location.

4. Add your student(s) and other family members (parents, grandparents, guardians, etc).

b) Manager-Initiated Invitation

1. A daycare manager invites you to register for their location.

2. You will receive an invitation email.

3. Click the link to begin setting up your family account in the Cubby app.

Email Verification Process (Required for All Parents And Employees)

Regardless of signup path:

1. After creating your account, Cubby will send a verification email.

2. Open the app and enter the verification code.

3. Tap Submit to confirm.

✅ Once verified, your account is active, and you may proceed with next steps.

Enrolling a Student (Parents Only)

Once your family has been created and verified, you’ll need to complete the enrollment process for each student.

Steps:

1. Tap on a student from your family dashboard.

2. Select your enrollment fee option and enter your payment information.

   • Managers may assign an enrollment option, so one could already be pre-selected.

3. Once payment is confirmed, your child will be placed on the waitlist for that location.

4. When approved from the waitlist, you will be prompted to select your tuition option.

   • Again, managers may pre-assign tuition options, so one might already be selected.

5. Confirm payment.

✅ Once payment is processed, the student becomes active in Cubby and ready for use in the system.