Invite families and resend invites

Add a family

1. Open the Manager Console (the grid icon at the top of the Today tab) and tap New family.
2. Add a family name if you like, then the primary contact's email, name and phone number.
3. Add any other adults, such as a second parent or a grandparent, or tap Skip & continue.
4. Add each child with their name and date of birth.
5. Tap Create family, check the details, and tap Create.

Cubby emails each adult an invite with a link and a 6-digit code. They tap the link, create a password and they're in.

Add an adult to a family

Open the child from the Students tab, tap the ••• menu at the top and choose Add parent/guardian.

Resend an invite

In the Manager Console, tap Pending approvals. It lists everyone, families and staff, who hasn't set up their account yet. Tap Resend next to a name.

You can resend an invite once a minute. For staff, you can also tap Resend invite on their profile.

When the list is empty, everyone you invited has set up their account.

Invite not arriving?

Check that the email address is right, and ask them to look in their spam folder. They can also open Cubby, tap I have an invite and enter the 6-digit code from the email. My invite link isn't working →