Add or change your payment method
If your center bills through Cubby, payments are handled by Stripe. You add or change how you pay in Stripe's secure billing portal, which opens inside the Cubby app. Cubby never sees your card or bank details.
Open the billing portal
- Open Cubby and go to Options, using your photo at the top of the screen.
- Tap Billing portal. If you have a billing account at more than one center, choose the one you want.
- Add a card or bank account, or replace the one on file.
- Close the page to return to Cubby.
The billing portal also lists your past invoices.
When you're charged
Tuition is weekly. Your payment method is charged automatically each Friday for the following week.
Email yourself a statement
- In Options, tap Statements.
- Choose a start and end date.
- Tap Email my statement.
You'll get a PDF of your payments at the email address on your billing account.
Don't see Billing portal?
It appears once your center has set up billing for your family. Ask your center. For questions about an amount or a charge, contact your center too.
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Still stuck?
Email [email protected] and we'll help. For questions about your child, schedule or bill, contact your center.